Answers to the questions we hear most often. Can't find what you need? Contact us.
How do I apply?
Create an account, then complete the application form and upload your documents. The whole process takes a few minutes.
How long does approval take?
Most applications are processed within a few hours. Your first login takes up to 30 minutes for initial verification — subsequent logins are instant.
How do I receive funds?
After approval, you must contact TIPFIN (PTY) LTD to complete the final payout authorization.
Is my data secure?
Yes. All data is encrypted in transit and at rest, with strict access controls and continuous monitoring.
What documents are required?
A valid ID document and one of: bank statement, payslip or proof of income.
What if my application is on hold?
A conditional hold typically means we need additional documents — you'll see the request in your dashboard.
How is monthly repayment calculated?
A fixed 5% interest rate applies to every loan. We add 5% of the loan amount to the principal, then divide across your repayment term. Example: R10,000 over 12 months → 5% of 10,000 = R500 added → R10,500 ÷ 12 = R875.00 per month.
Can I have more than one active loan?
Approval depends on your income and existing obligations. Apply and we'll evaluate your eligibility.
